Terms and Conditions for Car Rental Service Hermin Rent a Car Contract

1. The client must have a valid driver's license for the rented vehicle category for the entire rental period, with a minimum of 2 years' experience. The minimum age is 21 years.
2. The client assumes full responsibility for any accident caused while driving under the influence of alcohol or intoxicated, agreeing to pay for the damages assessed by the insurance company.
3. In case of an accident, the client must immediately report it to the police and Hermin Rent-a-car agent and allow the necessary investigations.
4. In case of a road accident or theft of the car or from the car, the client must obtain the following documents from the authorities: an accident or theft report, and repair authorization, as applicable.
5. The client assumes full responsibility for any violation of current traffic regulations. The client is also obliged to pay all fines received during the rental period.
6. In case of an accident or damage caused by the client's fault, let know the company via phone.
7. The renter is required to pay an administrative deposit of 100 euros regardless of the selected car. This will be refunded upon returning the car to the rental agent, provided the tank is full and the rental conditions have been respected.
8. The client is prohibited from:

• a. Participating in car races or performance tests;
• b. Transporting prohibited materials or goods without the necessary documents;
• c. Using the rental car under the influence of alcohol, drugs, or substances that may impair reaction speed or awareness;
• d. Towing other vehicles or trailers without written consent from a Hermin representative;
• e. Leaving the car with open windows and/or keys in the ignition unsupervised; the alarm system must be activated whenever the car is left unattended;
• f. Performing any repairs on the car; repairs can only be carried out at an authorized service center designated by the owner;
• g. Selling, renting, or guaranteeing the car, which is the subject of this contract.

9. Exclusions from the full casco insurance: damage to the interior of the vehicle, damage to the underside of the vehicle, damage to tires and rims, loss of keys or vehicle documents, defects caused by water being sucked through the air filter, defects resulting from fueling with the wrong type of fuel (diesel/gasoline).10. The car will be delivered and picked up from the location indicated by the owner. The car can be returned by the client in another city with the owner's agreement, and an additional fee will be charged for this option.
10. The car will be rented in good condition, without defects, and must be returned in the same condition. Any delay in returning the rented car must be communicated at least 24 hours in advance. The first hour of delay is free, after which a full day's rental will be charged.
11. Upon car return, a check-out/check-in form will be completed, specifying the car's condition, fuel level, and accessories provided to the client, and will be completed again upon car return.
12. Cars are rented with full Casco insurance, RCA insurance, and road tax included in the price. For more information, please contact us at tel: +4 0747 187 812 or contact@hermin.ro

Cancellation Policy: 
You can cancel your reservation for free if you send us an email or whatsapp notifying us of this intention before the reservation date.

Hermin Grup srl

J12/5524/2007

RO22987710

Str. Valeriu Bologa nr.3 Cluj-Napoca

Cluj, Romania